Shipping and Returns

 

Participation in shipping

The postage for sending to 6 bottles, in France, is initially 9.95 €.

You can reduce this cost € 6.95, by choosing to be delivered in a local shop with offering So Colissimo.

For this, you simply place an order for an account on the authentication page. It is nésessaire effect to provide an accurate address Colissimo software to enable it to calculate the various options available to you.

You confirm your choice of address in Step 4 "Delivery", and then it'll just pick among our secure payment solutions.

 

 

Any order for 150 € TTC or more (excluding shipping) to mainland France OFF CORSE, we offer participation in shipping immediately ...

 

 

 

To help you :

The table below allows you to quickly calculate the bottle transportation cost.

Number of
bottles

Delivery to your home, office

Either one entry per bottle:

Delivery from a merchant (faster)

Either one entry per bottle:

1

9,95 €

9,95 €

6,95 €

6,95 €

2

9,95 €

4,98 €

6,95 €

3,48 €

3

9,95 €

3,32 €

6,95 €

2,32 €

4

9,95 €

2,49 €

6,95 €

1,74 €

5

9,95 €

1,99 €

6,95 €

1,39 €

6

9,95 €

1,66 €

6,95 €

1,16 €

7

9,95 €

1,42 €

7,95 €

1,14 €

8

9,95 €

1,24 €

7,95 €

0,99 €

9

9,95 €

1,11 €

7,95 €

0,88 €

10

9,95 €

1,00 €

7,95 €

0,80 €

11

9,95 €

0,90 €

7,95 €

0,72 €

12

9,95 €

0,83 €

7,95 €

0,66 €

From 13 bottles

9,95 €

0,77 € maximum per bottle

No delivery at a merchant beyond 12 bottles

* (Prices for deliveries in France)

 

 

On many items, you can also benefit from volume discounts from 2, 3 or 6 bottles of the same vintage.

 

 

Before placing your order, please contact us for any requests:

contact@lacave-dumarais.com

 

 

The transport of your parcel

Packages are generally dispatched ente 24 (twenty-four) and 72 (seventy-two) hours after confirmation of your payment by the services of the website La Cave Du Marais. Standard deliveries are made by Colissimo or carrier with signed delivery. An express shipment solution is also available for orders of up to 12 bottles. Contact us for an urgent order more than 12 bottles. Chronopost provides this service through which you can be delivered the day after the payment of your order if it is placed before 13 hours, a working day, excluding holiday eve.

Shipping charges include packaging, handling and transportation costs. They can contain a fixed part and a variable part based on price or weight of your order. We recommend that you group your items in one order. We can not group two distinct orders and you will have to pay postage for each of them.

 

Special cases

 

Do not hesitate to contact us before placing your order to: contact@lacave-dumarais.com

 

Additional costs are to be considered for the following destinations:

Metropolitan France

- Corsica, Monaco (24 overtime shipping): Special Pricing subject to change. Refer to the simulator in step 1 of the ordering process. Currently, the most economical solution is to order 6 bottles with a shipment by DHL. For quantities in excess of 18 bottles, please contact us via contact@lacave-dumarais.com. We can give you an estimate of the transport as soon as possible.

- The nearby islands: € 8.40 + VAT

- Mountain areas difficult to access: € 3.60 + VAT

- We are unfortunately unable to deliver the overseas territories and the addresses of the army.

 

Europe

- Customs fees:

    
Andorra, Gibraltar: +24 € TTC
    
Islands of Cyprus, Ceuta, Melilla, Mount Athos, Campione d'Italia, Livigno, Greenland: € 29 + VAT
    
Canary Islands: € 29 + VAT
    
Turkey: + 60 € TTC

 

- Areas with geographical constraints:

    
UK: + 36 € TTC
    
Spain (Balearic Islands), Greek Islands, Italian islands: + € 54 TTC
    
Spain (Canary Islands, Ceuta, Melilla), Portugal (Azores and Madeira): + 96 € TTC

 

This list, an indication is not exhaustive, and may change at any time. Only items provided by the team at La Cave Du Marais during the validation of the order will be considered firm and final.

Excluding continental metropolitan France, special conditions are applicable and shipping costs are evaluated case by case. Delivery times are affected, including the time required for the analysis of the best transport solution. The customer is contacted by e-mail to confirm the transportation tariff for its location. It will thus have opportunity to confirm or cancel the order by request.

 

 

Unless otherwise noted, the carriers deliver between 8am and 18h ​​from Monday to Friday.

 

Your package is shipped at your own risk: despite all the care that the site services La Cave Du Marais bring to the preparation of packages, you are asked to check the condition and conformity of the goods to the delivery of parcels. If applicable, you must make reservations directly on the delivery note in the presence of the carrier, the date and sign them. Also, if you notice a defect, you must warn the services of La Cave Du Marais by registered letter within 48 (forty-eight) hours:

La Cave Du Marais

Customer relationship

24 and 26 street virtues

75003 Paris

 

And by e-mail at: contact@lacave-dumarais.com

 

We remind you that you are engaged by the information you provide when ordering: In case of incorrect information entered during the order, the website www.lacave-dumarais.com can not be held responsible for failure in which he could deliver the goods or delay in delivery. The conditions of access to the delivery address should enable the carrier to make delivery.

Feel free to bring any information, detail, allowing a smooth delivery, in the comments when placing your order.

Thus, for delivery in Scotland or Wales, please select the UK, and specify the country in brackets next to the name of the city.

In case of return of goods to the warehouse www.lacave-dumarais.com website, the return postage is at your expense. The merchandise is delivered to the carrier, after changing the delivery address and settlement of return postage. You can also cancel your order and request a refund, net of transport costs incurred by the seller.

 

In case of subsequent return to delivery, The goods are at your risk. The return will be made by the carrier of your choice.

 

The product return address is:

La Cave Du Marais

Returns Service

24 and 26 street virtues

75003 Paris


call us:

(+33) 1 42 72 96 68

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